1. Acceptance
By creating an account or using SolRUO ("the Service") you agree to these Terms & Conditions. If you do not agree, do not use the Service.
2. The Service
SolRUO scans publicly accessible and (with your authorization) gated web pages of RUO peptide / research-chemical storefronts, compares content against published regulatory references including FDA warning-letter language, 21 CFR §201.128, Stripe restricted business policies, and Mastercard BRAM, and returns findings, scores, and remediation suggestions. Elite-tier users may additionally request a human review.
3. Eligibility & Acceptable Use
You must be 18+ and legally authorized to submit any URL or credentials you provide. You agree not to: (a) submit sites or credentials you do not own or have written permission to scan; (b) use the Service to facilitate sale of controlled substances, unapproved drugs for human consumption, or other unlawful activity; (c) reverse engineer, resell, or scrape the Service; (d) interfere with our infrastructure.
4. Subscriptions, Billing & Refunds
Paid plans are billed through Stripe on a recurring basis until cancelled. You authorize us to charge your payment method each billing cycle. You may cancel at any time; access continues through the end of the paid period. Except where required by law, fees are non-refundable.
5. Your Content & License
You retain ownership of URLs, descriptions, credentials, and any materials you submit ("Customer Content"). You grant SolRUO a non-exclusive, worldwide license to access, crawl, store, process, and analyze Customer Content solely to operate and improve the Service. You represent that you have all rights necessary to grant this license.
6. No Legal or Regulatory Advice — No Guarantee of Compliance
SolRUO is an informational tool only. Findings, scores, recommended rewrites, "compliant" indicators, PDF reports, and human-review notes are not legal advice and do not constitute a guarantee that your website, products, business practices, or payment processor account are compliant with any law, regulation, card-network rule, or processor policy, including but not limited to those of the U.S. Food and Drug Administration (FDA), the U.S. Drug Enforcement Administration (DEA), the Federal Trade Commission (FTC), state attorneys general, Stripe, Mastercard, Visa, or any acquiring bank.
A passing score, a "no critical findings" result, or a successful human review does NOT mean the FDA, DEA, FTC, a state regulator, Stripe, a card network, your bank, or any other authority will agree that you are compliant, will approve your account, or will refrain from enforcement, account termination, fines, seizures, or criminal action. Regulations change, enforcement is discretionary, and automated and human reviewers can miss issues.
You are solely responsible for your business, products, marketing, customers, and regulatory posture. You should consult licensed attorneys and qualified regulatory professionals before relying on any output of the Service.
7. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, OR THAT THE SERVICE WILL DETECT ALL COMPLIANCE ISSUES, MEET ANY REGULATOR'S OR PAYMENT PROCESSOR'S STANDARDS, OR BE UNINTERRUPTED OR ERROR-FREE. AI MODELS CAN PRODUCE INCORRECT OR INCOMPLETE OUTPUT.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOLRUO, ITS AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, AND VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, GOODWILL, REGULATORY FINES, ENFORCEMENT ACTIONS, SEIZURES, FROZEN OR TERMINATED PAYMENT-PROCESSOR ACCOUNTS, CHARGEBACKS, RESERVES, LEGAL FEES, OR OTHER LOSSES — INCLUDING THOSE ARISING FROM FDA, DEA, FTC, STATE, OR FOREIGN-REGULATOR ACTION; STRIPE, MASTERCARD, VISA, OR BANK ACCOUNT TERMINATION; OR ANY THIRD-PARTY ACTION — EVEN IF WE WERE ADVISED OF THE POSSIBILITY.
OUR TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (a) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (b) USD $100.
9. Indemnification
You agree to defend, indemnify, and hold harmless SolRUO and its personnel from any claim, loss, or expense (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) Customer Content or credentials you submit; (c) your products, marketing, or business operations; (d) any regulatory or payment-processor action taken against you; and (e) your breach of these Terms.
10. Third-Party Services
The Service depends on third parties (payment, hosting, crawling, AI providers). We are not responsible for their outages, errors, or policy changes. Your relationship with Stripe and other processors is governed by their own agreements.
11. Termination
We may suspend or terminate your access at any time for breach of these Terms, suspected unlawful use, non-payment, or risk to the Service. You may cancel at any time from your account.
12. Changes to the Terms
We may update these Terms. Continued use after changes are posted constitutes acceptance of the updated Terms.
13. Governing Law
These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws principles. Disputes will be resolved in the state or federal courts located in Delaware, and you consent to personal jurisdiction there.
