Privacy Policy
Last updated: June 25, 2026
1. Overview
SolRUO ("we," "us," "our") provides an AI-assisted compliance scanning service for research-use-only (RUO) peptide and chemical storefronts. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using SolRUO you agree to this policy.
2. Information We Collect
- Account data: email, name, and authentication identifiers (e.g., Google OAuth subject).
- Billing data: subscription status and Stripe customer ID. Card details are handled by Stripe and never touch our servers.
- Scan inputs: URLs you submit, optional descriptions, gate attestations, and any login credentials you choose to provide so our crawler can audit gated pages.
- Scan outputs: crawled page content, findings, scores, and PDF reports generated for you.
- Usage data: logs, IP, user agent, and timestamps for security and rate-limiting.
3. Login Credentials You Submit
If you provide credentials so our crawler can sign in to your site, those credentials are used only to perform the requested scan, transmitted over TLS to our crawl provider, and not intentionally retained after the scan completes. Do not submit credentials for third-party accounts you are not authorized to share. We recommend creating a dedicated test/audit user with limited privileges.
4. How We Use Information
- To run scans, generate findings, and deliver reports.
- To authenticate users and manage subscriptions.
- To improve detection quality, debug errors, and prevent abuse.
- To send transactional emails related to your account or scans.
5. Service Providers
We share data only with vendors needed to operate the service, including: Stripe (payments), our cloud backend and database provider (auth, storage, hosting), Firecrawl (web crawling), and AI model providers used to analyze crawled content. Each is bound by its own terms and processes data on our behalf.
6. Data Retention
Account and subscription records are retained while your account is active and for a reasonable period afterward for tax, accounting, and dispute resolution. Scan results are retained so you can re-download reports; you may request deletion at any time.
7. Your Choices
You can update or delete your account, export your scan history, or withdraw consent by contacting support@solruocomply.com. Residents of certain jurisdictions (EU/UK/California) may have additional rights to access, correct, delete, or port their data.
8. Security
We use industry-standard safeguards including TLS in transit, encrypted storage at rest, and least-privilege access. No system is perfectly secure; you use the service at your own risk.
9. Cookies
We use strictly necessary cookies for authentication and session management. We do not sell personal information.
10. Children
SolRUO is not directed to children under 16 and we do not knowingly collect their data.
11. Changes
We may update this policy from time to time. Material changes will be posted on this page with a new "Last updated" date.
12. Contact
Questions? support@solruocomply.com